Refund Policy

SR Global Trading Corporation is committed to customer satisfaction.

Quality Issues

If products do not meet agreed specifications, we will arrange replacement or full refund within 7 days of delivery.

Return Process

Contact our customer service within 48 hours of delivery with photos and description of the issue.

Refund Timeline

Approved refunds are processed within 7-14 business days.

Non-Refundable Items

Custom-packaged and private-labelled products are non-refundable unless there is a manufacturing defect.

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